
SHIPPING & DELIVERY
We ship all orders directly from Maui, HI. Orders are typically processed within 2–4 business days (please allow extra time during holidays or big sales). Shipping times vary depending on your location:
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Hawai‘i & Mainland U.S.: Usually 5–7 business days after processing.
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International orders: May take 2–4 weeks depending on customs.
All Freshies are made fresh to order so you get the best scent possible! 🌺
EASY RETURNS
We want you to love your Freshie as much as we loved making it! If your order arrives damaged, defective, or not what you expected, please reach out to us within 7 days of delivery. We’ll gladly offer a replacement or store credit.
Note: Due to the handmade and scented nature of our products, we do not accept used returns.
TRACKING YOUR ORDER
Once your order ships, you’ll receive a confirmation email with a tracking number. You can use this to follow your package right to your door. If you don’t see an email, check your spam folder—or reach out and we’ll resend it.
MONEY BACK GUARANTEE
Your satisfaction means everything to us! If you’re unhappy with your order for any reason, contact us within 7 days of receiving it and we’ll work with you to make it right—whether that’s a replacement, store credit, or refund (depending on the situation).
100% SECURE ORDERING
Shop with confidence! All payments are processed through secure checkout systems, and we never share or store your payment information. Whether you pay with a card, PayPal, or other secure methods, your details are always safe.
PRIVACY POLICY
We respect your privacy like ‘ohana. Your personal information (name, address, email, etc.) is only used to process your order and keep in touch about Fresh Outta Maui updates. We never sell or share your information with third parties.
🌴 Mahalo for supporting local! Each Car Freshie is handcrafted with aloha here in Maui, HI, bringing a little island vibe to every drive.
